Warranty & RMA Policy
OvisLink (Canada) Inc. provides one year limited warranty to all OvisLink products. The warranty covers the main device, antenna and external power supply failures due to defects in material or workmanship. Packaging, various cables, software products, technical data and other accessories are not covered here. The maximum liability of OvisLink is equal to or no higher than the product's purchased price.
OvisLink does not refund in any conditions. If the returned product is discontinued, OvisLink will replace it with an equivalent product.
Products Return or Replacement
Option 1: Email to rma@ovislink.ca
with the information of your invoice No./Model No./Serial
No./Mac address and the reasons of returning or replacement.
Option 2: Download the
RMA form and fax it at 905-513-7066
An RMA No. will be issued if the products are under warranty and your request is qualified. You may ship back the products by the RMA No to following address:
200 Cochrane Drive, Unit 3
Markham, Ontario,L3R 8E8
Technical Support & Download
905 513-3737
Email to tech@ovislink.com with your firmware/driver download request .
OvisLink (Canada) Inc. provides one year limited warranty to all OvisLink products. The warranty covers the main device, antenna and external power supply failures due to defects in material or workmanship. Packaging, various cables, software products, technical data and other accessories are not covered here. The maximum liability of OvisLink is equal to or no higher than the product's purchased price.
OvisLink does not refund in any conditions. If the returned product is discontinued, OvisLink will replace it with an equivalent product.
Option 1: Email to rma@ovislink.ca with the information of your invoice No./Model No./Serial No./Mac address and the reasons of returning or replacement.
Option 2: Download the RMA form and fax it at 905-513-7066
An RMA No. will be issued if the products are under warranty and your request is qualified. You may ship back the products by the RMA No to following address:
200 Cochrane Drive, Unit 3
Markham, Ontario,L3R 8E8
- 1-800-204-0555
- tech@ovislink.com
Email to tech@ovislink.com with your firmware/driver request .